Privacy Policy

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Last Updated: December 2024

At COTN (referred to as "we," "us," or "our"), we value the privacy of our clients and users. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website www.cotngroup.com or engage with our services.

1. Information We Collect
We may collect the following types of personal information:

• Contact Information: Name, email address, phone number
• Business Information: Company name, role, business address
• Technical Data: IP address, browser type, device information, cookies, and usage data
  

2. How We Use Your Information
We use your personal data to:

• Provide and manage our digital marketing services
• Respond to your inquiries and requests
• Send marketing communications, if you have opted in
• Improve our website and services
• Comply with legal obligations

3. Sharing Your Information
We do not sell, rent, or share your personal information with third parties for marketing purposes. We may share your information with:

• Service providers who assist in running our business (e.g., web hosting, payment processing, marketing services)
• Legal authorities, when required by law

4. Data Security
We take appropriate technical and organisational measures to protect your personal information against loss, misuse, or alteration. However, no method of electronic transmission is 100% secure, and we cannot guarantee its absolute security.

5. Your Data Protection Rights
As a UK resident, you have the following rights under data protection laws:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of any inaccurate or incomplete information
• Erasure: Request deletion of your personal data
• Restriction: Request the restriction of processing of your data
• Objection: Object to the processing of your data
• Data Portability: Request a transfer of your data to another service

To exercise any of these rights, please contact us at [insert contact email].

6. Cookies
We use cookies to enhance your experience on our website. Cookies are small files stored on your device that allow us to recognize your browser and track website usage. You can adjust your browser settings to refuse cookies, but this may impact your experience on our site.

7. Data Retention
We will only retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes via email or by posting a notice on our website.

9. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
COTN Group LTD
Email: hello@cotngroup.com